Returns & Exchanges
We want you to love your new home additions, but if you are not completely satisfied, we offer a straightforward 14-day return window for all furniture and decor items. Please ensure items are returned in their original packaging and in a resaleable condition to qualify for a full refund.
Return Process
- 1.Initiate Your Return
Log into your account or use our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Carefully repackage your furniture in its original box, ensuring all protective padding is in place to prevent damage during transit.
- 3.Arrange Collection
Choose between dropping off smaller parcels at a local collection point or scheduling a home pickup for larger furniture pieces through our courier partner.
- 4.Receive Your Refund
Once our warehouse team inspects your returned items, we will process your refund to the original payment method within 5 to 10 business days.
